Privacy Policy
Last updated: January 2025
At RI Experts, a division of Research iGaming ("we", "our", or "us"), we are committed to protecting the privacy of all our users, whether they are Freelancers, Recruiters, or visitors to our website. This Privacy Policy outlines how we collect, use, share, and protect your personal information in accordance with global privacy laws, including the General Data Protection Regulation (GDPR), California Consumer Privacy Act (CCPA), and Protection of Personal Information Act (POPIA).
By using the RI Experts platform, website, or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We collect personal information in the following ways:
1.1 Information You Provide
- Full name
- Email address
- Phone number
- Physical address
- Resume/CV, profile data, and portfolio
- Payment and banking details (for payouts or service fees)
- Company name and contact information (for Recruiters)
Any other information you choose to provide to us when using the service.
1.2 Automatically Collected Information
- IP address
- Browser type and version
- Device and operating system
- Usage data (pages visited, time on site, actions taken)
- Cookies and tracking data
- Analytics information is collected through third-party tools such as Google Analytics to understand how users interact with our services. These tools collect information like device type, pages visited, and actions taken, which help us improve user experience.
1.3 Third-Party Integrations
If you log in or connect via third-party services (e.g., Google, LinkedIn), we may access and store information shared through those services, in accordance with their privacy settings. The platform does not control how third parties use user data after sharing via integrations.
2. Purpose of Data Collection
We collect and process personal information to:
- Provide and improve our services
- Facilitate engagements between Freelancers and Recruiters
- Process payments and payouts through the platform's escrow system. Communicate with you (updates, support, newsletters, etc.) Users can opt out of marketing communication. You can opt out of marketing communications at any time via unsubscribe links or your profile settings
- Comply with legal and regulatory obligations
- Prevent fraud, abuse, and security breaches
- Analyse site usage and enhance user experience
3. Legal Basis for Processing
Under global privacy laws, we process your information on the following grounds:
- Consent (where required by law)
- Performance of a contract (e.g., to facilitate engagements) Compliance with legal obligations
- Legitimate interests (e.g., fraud prevention, service improvements). Under POPIA, we ensure your personal information is:
- Processed lawfully and transparently
- Collected for a specific, explicitly defined, and lawful purpose Not kept longer than necessary
- Protected against loss, unauthorised access, or disclosure
4. Sharing of Personal Information
We do not sell your personal information. We may share your data with:
- Other users on the platform (e.g., profile visibility)
- Third-party service providers (e.g., payment processors, cloud hosting, analytics)
- Legal authorities, if required to comply with laws
- Afiliates and subsidiaries under strict data protection agreements
All third-party providers are vetted to ensure compliance with GDPR, CCPA, POPIA, and other applicable laws.
5. Cross-Border Transfers
Your personal data may be stored and processed in countries other than your own. We ensure adequate protection for international transfers by:
- Using data protection agreements (including Standard Contractual Clauses)
- Ensuring POPIA-aligned safeguards for South African data subjects
Where required, we will obtain your consent for international data transfers.
6. Cookies and Tracking
We use cookies and similar technologies to:
- Remember your preferences
- Track website usage
- Improve service performance
You can manage cookie preferences via your browser settings. Some features may not work properly without cookies.
7. Data Retention
We retain your personal data only as long as necessary to:
Fulfil the purposes listed in this policy
- Comply with legal obligations
- Resolve disputes and enforce agreements
Inactive accounts may be deleted after 3 years of inactivity unless legal obligations require otherwise.
Data may be retained in backups for disaster recovery purposes.
8. Your Rights
Depending on your jurisdiction, you may have the right to:
- Access your personal data
- Correct or update information
- Object to or restrict processing
- Withdraw consent
- Request deletion of your data
- Lodge a complaint with a relevant data protection authority For South African Users (under POPIA):
You have the right to:
- Know what personal information we hold about you
- Request access or correction
- Object to processing under certain circumstances
- Lodge a complaint with the Information Regulator:
Email: complaints.IR@justice.gov.za
9. Security Measures
We implement appropriate technical and organisational measures to protect your data, including:
- Encryption
- Secure access controls
- Firewalls and anti-malware protection
- Regular system audits and vulnerability testing
We restrict access to your personal information to authorized personnel only. However, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and log out after sessions.
10. Children’s Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect data from minors. If you believe we have collected data from a minor, please get in touch with us for prompt deletion.
If we become aware of data from a child under 18, we will take reasonable steps to delete it.
11. Changes to this Privacy Policy
We may update this policy from time to time. If material changes are made, we will notify you via email or a prominent notice on our website. Your continued use of the platform after such changes constitutes acceptance of the updated policy.
12. Contact Us
If you have any questions or concerns about this Privacy Policy or how your data is handled, please contact:
Email: riexperts.legal@researchigaming.com
Phone: +1 (555) 123-4567
Address: 123 Business Street, Suite 100, San Francisco, CA 94105